{ “consultant_management”: { “profile”: { “name”: “Demo Consultant”, “specialization”: “Tax & Corporate Law”, “availability”: “Available”, “capacity”: “75%” }, “metrics”: { “active_cases”: 12, “completed_cases”: 45, “avg_completion_time”: “14 days”, “satisfaction_score”: “4.9/5” }, “workload”: { “assigned_ids”: [“QLC-2026-0001”, “QLC-2026-0005”], “pending_reviews”: 3 } }, “appointment_system”: { “types”: [ “Legal Consultation”, “Tax Consultation”, “Business Registration”, “Trademark Consultation” ], “features”: [“Calendar View”, “Reminders”, “Rescheduling”] }, “support_system”: { “status_workflow”: [ “Open”, “Pending”, “Waiting for Client”, “Resolved” ] } }